Thank you for visiting our website and your interest in our services and products. As the protection of your personal data is an important concern for us, we will explain below what information we collect during your visit to our website, how they are processed and whether or how these may be used.
Personal information is information about personal or material circumstances of an identified or identifiable natural person. This includes any information that can directly identify you, such as your first and last name, your postal or residential address, telephone numbers and date of birth, and any information that can be used to directly identify you by crossing information with other sources of information.
Collection and processing of personal data
As the operator and creator of the website, we do not store personal data itself automatically. If you go to our website, the provider - where the web server is hosted - may temporarily store data for the purpose of system security such as the connection of the computer, the web pages you visit, the date and duration of the visit, data about the used browser software and operating system and the web page from which you visit us. In addition to that, personal information such as your name, address, phone number or e-mail will only be stored, if you have provided this information voluntarily, e.g. as part of a registration, a survey, a contest, to carry out an order, a contract or an information request.
UBports stores the personal data not longer than needed to reach the goal for this specific data collection. If there is no agreement for a longer period, your personal data will be stored for a maximum period of 5 year.
Use and disclosure of personal data
Personal data you provide may be used solely for the purpose of technical website administration and to fulfill your wishes and requirements, thus primarily to processing the order with you or to respond to your request. Only if you have previously given your consent or - if stipulated by legal regulations - you entered no objection, we use this data for product surveys and marketing purposes. We don't share, sell or transfer your personal data to third parties, unless this is necessary for the purpose of the contract or unless you have explicitly consented. For example it may be necessary, that in case of a product order we share your address and order with our suppliers.
Use of Web Analysis Software
To improve the structure and the data we offer on our website, we use the open source web analysis software "Matomo" (formerly known as Piwik). Our evaluations will be based on summary or averaged information amalgamated for the large numbers of people visiting the website. The data provided by Matomo won't be matched with any individual's data from other sources, and we won't share the data provided by Matomo with third parties (except, perhaps, summary information such as total number of visits or visualizations).
Data collected by Matomo includes IP, time and duration of the visit, which pages are visited, the used browser and add-ons/plugins, search-engines and referrer. While Matomo does use a cookie to distinguish between individual visitors, the collected data doesn't allow to identify individuals.
Our Matomo setup respects the 'do not track' browser setting, and you may also opt out explicitly from being tracked by Matomo using the following control
We take all the necessary technical and organisational security measures to protect your personal data from loss and misuse. Your data is stored in a secure operating environment that is not accessible to the public. If you communicate with us via e-mail, please note that the confidentiality of the information is not guaranteed. The contents of e-mails can be intercepted by third parties. In case of doubt we therefore recommend to send confidential information only by mail.
Right of access to personal data
Upon written request you will be informed by us what information we stored about you (such as name or address). On request you’ve got the right to access, correct and delete your personal data. If you are willing to do so, please send a request to [email protected]. UBports commits itself to respond as soon as possible, but definitely within a period of four weeks, to your request.
If you have questions regarding the processing of personal data or in case of requests for information, suggestions or complaints, please contact directly [email protected]